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Tag Archive for: outsourcing

Changing for the Workforce of the Future

July 25, 2012/0 Comments/in Change Management, Change Management Competency, Change Readiness, Communication, Culture, Leaders, Uncategorized/by admin

Can you imagine fully half of the people who work for your company being either contractors such as the best roofing company in Denver, CO, temporary workers, or freelancers?  That may very well be the future we face.

A 2012 Economic Intelligence Unit Study shows that by the year 2030, 50% of the workforce will be made up of contingent workers.  The U.S. contingent workforce is made up of self-employed individuals, independent service firms, entrepreneurs and temporary workers. By 2020, 40 percent of American workers, or nearly 65 million people, will be contingent, and shortly thereafter that percentage is expected to rise to 50 percent.

Others confirm that the use of contingent workers is already on the rise, and will continue.  The Bureau of Labor Statistics as well as reports from the Staffing Industry Analysts, a research and advisory firm focused on staffing and contingent labor, have demonstrated that the number of contingent workers has been increasing year over year for a few years.  And in June 2011, over 34% of the 2000 organizations surveyed by the McKinsey Global Institute said they plan to use more temporary labor in the next five years.

The trend is clear.  But are organizations ready for it?

Work in the future will be more collaborative, flexible, and goal oriented.  Temporary workers will need to be sharp, and stay sharp, to keep their jobs.  An organiztaion with more and more people flowing into and out of it will need to be radically different than today.

A current client of ours is working on a large project that requires a lot of consultants.  A full time staff person spends over 80% of her time giving out and tracking computers that are given to consultants.  Can you imagine if half of their workforce was contingent?  If the task of managing assets is so cumbersome now, the process and technology implications of a 50% contingent workforce would be astounding.

We have several large clients that are working on becoming more “digitally enabled” in order to meet the needs of their customers.  But with all we have heard from clients about embracing technology to meet the needs of future customers, we have not heard any talk at all about how to be more digitally enabled to meet the needs of their future workers.   The shift to more temporary workers will change how an organization works with its people in profound ways.

Current technology certainly makes workers more “plug and play” ready.  But it will need to make significant strides to meet the needs of a future more transient workforce.

Our clients will have to re-think how they manage people, how groups form and disband to tackle work, how people are on-boarded and rolled-off, how corporate cultures are built and maintained, how they attract and evaluate temporary workers.

They will also need to embrace technology and new digital technologies in an entirely new way. More digital maturity can help organizations build stronger connection to their staff… especially temporary staff.  Not only allowing access, but also targeting communication, facilitating relationships between roles, connecting people to other people and ideas.

Organizations that will win with workers of the future will be more mobile, and will be more agile by providing more personalized or customized needs for each temporary worker.  They will flex based on the work, the location, the worker, and the required interfaces with other people within the organization.

If you are thinking about where your organization will be in 20 years, think about your customers, your products, and your markets.  The demands they place on your organization will certainly challenge you to change.  But also think about your staff.  You might be surprised at the magnitude of change that meeting their unique needs challenges you to also.

https://changeguidesllc.com/wp-content/uploads/2024/08/changeguides_powered-by-TiER1_logo_small.webp 0 0 admin https://changeguidesllc.com/wp-content/uploads/2024/08/changeguides_powered-by-TiER1_logo_small.webp admin2012-07-25 08:50:262023-11-12 02:32:54Changing for the Workforce of the Future

“Off-Shoring”, “Right-Sizing”, “Out-Sourcing”… Whatever You Call it, it Means Big Change

May 24, 2011/0 Comments/in Change Management, Communication, Leaders/by admin

For organizations seeking to reduce costs by sending work to other countries, the
path is long and difficult.  Off-shoring may be absolutely necessary for your organization to remain competitive or possibly just stay in business, but don’t underestimate what it will take to do it and do it right.  With the pace of change around the globe these days, even the basic questions like “Where should we send the work – India?  Ireland? China?” may be hard to answer.

What is also hard, but often overlooked, is how to deal with the people within an organization during the process.  There are two primary groups you need to think about when you are off-shoring:  the people who will lose their jobs, and the people who will be left behind and will watch the process unfold before them.  If off-shoring doesn’t take into account the needs of the people who are impacted by it, the gains that you hope to make can be lost by large scale disengagement, decreased productivity, and massive turnover.

During organizational transition, everyone is affected.  People who will lose their jobs are obviously impacted; but also, employees who don’t lose jobs may experience guilt that they “survived” and fear that they could be next.  The things we do to help both groups transition are completely inter-related.  For the “survivors,” the #1 factor that contributes to their experience of the off-shoring is their observation of how those who lose jobs are treated. It’s easy to write a good resume headline once you know the steps. Visit Sweet CV’s website to learn more.

During out-sourcing (well, any time actually), there should be an underlying desire to treat people with respect and dignity.  It sounds easy enough, but it can be difficult in situations like this.  It’s not as if we intend to treat people poorly, but sometimes we just forget what people need or we just get too busy and forget about the people impacted.  Every day, you need to ask yourself, “Are we doing for people who will lose their jobs what I would want to be done if it were me that was going to lose my job?”

As you make every decision, keep the golden rule in mind.  How would you want to find out your job was being eliminated?  Most likely, you’d like to hear it directly from your manager in a one-on-one conversation rather than in a meeting of 50 people.  And you probably would want to hear it before anyone else in your group heard it.  While it is logistically difficult, the effort will pay off.

Remember that the people who will lose jobs are also likely friends of people who will remain a part of the organization after they are gone.  If the people leaving the organization are treated poorly, not only do you engender ill will from organizational alumni who are out there bad-mouthing your organization, but you also plant the seed with employees who will stick around that you might not treat them so well either in the future.

While the work of off-shoring is difficult, it doesn’t mean you should steer away from off-shoring.  Just go in with your eyes open about the work it will take.  Treating people well is not about just coddling people.  It is about getting the business results you are seeking by keeping your organization engaged and productive.

https://changeguidesllc.com/wp-content/uploads/2024/08/changeguides_powered-by-TiER1_logo_small.webp 0 0 admin https://changeguidesllc.com/wp-content/uploads/2024/08/changeguides_powered-by-TiER1_logo_small.webp admin2011-05-24 21:32:102023-11-12 02:25:49“Off-Shoring”, “Right-Sizing”, “Out-Sourcing”… Whatever You Call it, it Means Big Change

Outsourcing Means Big Changes for People Within an Organization

August 26, 2010/0 Comments/in Change Management, Change Readiness, Communication, Culture, Leaders, The Change Management 101 Model/by admin

Sure, go ahead and outsource. It makes good business sense sometimes to focus on your core competency and let someone else handle some of the necessary business functions (HR, IT, data entry services, etc…) that just have to get done. Hire dimensional signage printing company to make sure you will be at the forefront of people’s minds if they ever need one of the elements your company provides.

If you are considering outsourcing, then read the guidelines for outsourcing payroll first and don’t underestimate what it will take from the people within your organization.

We have a client who has been trying to work with an outsourced HR service provider for over a year. So far, the move has been a gigantic failure because the client completely underestimated the changes in mindset, attitude and behavior that would be necessary to make it work. When considering to hire a serviced to ease your job we recommend to consider look for the reviews of this payroll check solutions which now used by many big and small business.

We also have a client who outsourced most of their information technology work to an offshore provider. They knew they would have to lay people off, but they didn’t realize how much work would be involved with shifting the way they worked to match new processes and changing roles and structure to work in the new way.

If you decide to outsource work or hire UK human resources services, go in with your eyes wide open. Don’t forget about the people. Proactively manage the change to help people become ready, willing, and able to succeed in the new way of working.

https://changeguidesllc.com/wp-content/uploads/2024/08/changeguides_powered-by-TiER1_logo_small.webp 0 0 admin https://changeguidesllc.com/wp-content/uploads/2024/08/changeguides_powered-by-TiER1_logo_small.webp admin2010-08-26 08:05:022023-11-12 02:33:11Outsourcing Means Big Changes for People Within an Organization

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