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Tag Archive for: organization culture

Changing for the Workforce of the Future

July 25, 2012/0 Comments/in Change Management, Change Management Competency, Change Readiness, Communication, Culture, Leaders, Uncategorized/by admin

Can you imagine fully half of the people who work for your company being either contractors such as the best roofing company in Denver, CO, temporary workers, or freelancers?  That may very well be the future we face.

A 2012 Economic Intelligence Unit Study shows that by the year 2030, 50% of the workforce will be made up of contingent workers.  The U.S. contingent workforce is made up of self-employed individuals, independent service firms, entrepreneurs and temporary workers. By 2020, 40 percent of American workers, or nearly 65 million people, will be contingent, and shortly thereafter that percentage is expected to rise to 50 percent.

Others confirm that the use of contingent workers is already on the rise, and will continue.  The Bureau of Labor Statistics as well as reports from the Staffing Industry Analysts, a research and advisory firm focused on staffing and contingent labor, have demonstrated that the number of contingent workers has been increasing year over year for a few years.  And in June 2011, over 34% of the 2000 organizations surveyed by the McKinsey Global Institute said they plan to use more temporary labor in the next five years.

The trend is clear.  But are organizations ready for it?

Work in the future will be more collaborative, flexible, and goal oriented.  Temporary workers will need to be sharp, and stay sharp, to keep their jobs.  An organiztaion with more and more people flowing into and out of it will need to be radically different than today.

A current client of ours is working on a large project that requires a lot of consultants.  A full time staff person spends over 80% of her time giving out and tracking computers that are given to consultants.  Can you imagine if half of their workforce was contingent?  If the task of managing assets is so cumbersome now, the process and technology implications of a 50% contingent workforce would be astounding.

We have several large clients that are working on becoming more “digitally enabled” in order to meet the needs of their customers.  But with all we have heard from clients about embracing technology to meet the needs of future customers, we have not heard any talk at all about how to be more digitally enabled to meet the needs of their future workers.   The shift to more temporary workers will change how an organization works with its people in profound ways.

Current technology certainly makes workers more “plug and play” ready.  But it will need to make significant strides to meet the needs of a future more transient workforce.

Our clients will have to re-think how they manage people, how groups form and disband to tackle work, how people are on-boarded and rolled-off, how corporate cultures are built and maintained, how they attract and evaluate temporary workers.

They will also need to embrace technology and new digital technologies in an entirely new way. More digital maturity can help organizations build stronger connection to their staff… especially temporary staff.  Not only allowing access, but also targeting communication, facilitating relationships between roles, connecting people to other people and ideas.

Organizations that will win with workers of the future will be more mobile, and will be more agile by providing more personalized or customized needs for each temporary worker.  They will flex based on the work, the location, the worker, and the required interfaces with other people within the organization.

If you are thinking about where your organization will be in 20 years, think about your customers, your products, and your markets.  The demands they place on your organization will certainly challenge you to change.  But also think about your staff.  You might be surprised at the magnitude of change that meeting their unique needs challenges you to also.

https://changeguidesllc.com/wp-content/uploads/2024/08/changeguides_powered-by-TiER1_logo_small.webp 0 0 admin https://changeguidesllc.com/wp-content/uploads/2024/08/changeguides_powered-by-TiER1_logo_small.webp admin2012-07-25 08:50:262023-11-12 02:32:54Changing for the Workforce of the Future

Building an Organization That Can Change Again and Again

September 27, 2011/0 Comments/in Change Management, Uncategorized/by admin

Change in organizations is an ever increasing phenomena. New technologies, new products, new competitors, new regulations, new people with new values and experiences. Every day, organizations try to stay one step ahead of their competitors by changing to meet the needs of their customers either cheaper or faster or both.

Not too long ago, many companies started recognizing that change within organizations needed to be proactively managed. Those that were forward- thinking started working explicitly to help the people in their organizations get ready, willing, and able to work in new ways that were required for future success.

Those that hoped people would just “get with the program” or “do what I said because I said so” have lived (and died) with the results of low productivity, engagement, and performance relative to their more enlightened competitors.

For the organizations that have worked hard to manage the people aspects of change explicitly, the rewards have been forthcoming. But change is speeding up. As soon as one change is “complete”, it seems another is starting up. Just paying attention to managing the people aspects of organizational change will not be good enough as time goes by. The organizations that thrive in the long run need to develop an organizational change competency. Change needs to become part of an organization’s culture and DNA.

Building a change management competency is going to be a clear competitive advantage for organizations of the future. Organizations that are really good at helping their people move from thinking and acting in existing ways to thinking and acting in new ways that are required for the organization’s success are the ones that are going to beat their competition every time.

https://changeguidesllc.com/wp-content/uploads/2024/08/changeguides_powered-by-TiER1_logo_small.webp 0 0 admin https://changeguidesllc.com/wp-content/uploads/2024/08/changeguides_powered-by-TiER1_logo_small.webp admin2011-09-27 12:44:372023-11-12 02:29:56Building an Organization That Can Change Again and Again

The Impact of Culture on Organizational Change

March 9, 2011/0 Comments/in Change Management, Culture, Leaders/by admin

You may have heard it before… “Culture eats Strategy for breakfast.”

An organization with the best strategy in the world, but a culture that won’t allow it to make that strategy happen is doomed from the outset.  Want to be the first to market with the most innovative products, but live in an organization that is full of bureaucracy and afraid to take risks?  Fat chance you’ll be the first one anywhere.   Want to have the highest quality, lowest failure rate of anyone but live in an organization where rules are lax and people make decisions quickly without much data?  Chances are you will be chasing initiative after initiative trying to make your goals happen to no avail.

Culture is the sum of the beliefs and values that shape norms of behavior and dictate the ways things get done.  There are several continuums that help define an organization’s culture.  Is the organization driven by results and achievement, or relationships and people?  Does the organization have an internal focus, or an external focus?  Is the organization adaptive and flexible, or is it structured and stable?

Culture tells you a lot about an organization.  What messages do leaders send with their words and actions?  What type of behavior is being reinforced?  Is conflict and risk encouraged or hindered?  How do people communicate?  How do people learn and share company knowledge?  Is the organization open to change?

Some think that it’s too hard to change culture… that we can’t change it even if we know what gaps we have between our current state and our desired culture.  Not true.  There are real, tactical activities and leadership actions that can shape a new culture.

For example, if the organization lacks the needed focus on customers, then insist that every manager and above spend at least one day a quarter out in the field with customers.  Or if your organization makes decisions on the fly and doesn’t us import data (not a good thing for, say, a pharmaceutical company), then insist that all projects use Six Sigma or similar tools.  Or if your organization is too cautious and can’t move quickly enough to respond to new demands (not a good thing for, say, a software company), verbally encourage teams to make decisions faster and try new things… and then throw a big party the first time one fails as visible demonstration that we appreciate and value risk-taking and new ideas.

If we are serious about change in an organization, we can’t ignore the organization’s culture.  If that culture is not consistent with the change that needs to come about, then the culture needs to be addressed head on.  If we as leaders decide that we don’t want to do our part to change the culture, then we will live with the consequences of failure.

https://changeguidesllc.com/wp-content/uploads/2024/08/changeguides_powered-by-TiER1_logo_small.webp 0 0 admin https://changeguidesllc.com/wp-content/uploads/2024/08/changeguides_powered-by-TiER1_logo_small.webp admin2011-03-09 21:24:102023-11-12 02:40:53The Impact of Culture on Organizational Change

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