Plan, Do, Sustain

So how do you actually manage change? We see so many clients who talk about the difficulties of change and recognize that they have issues with awareness, adoption, or internalization of new work behaviors. But lots get stumped when it comes to actually doing anything about it. “It is the soft and fuzzy stuff”, “you can’t really change behavior”, “the people stuff will just work itself out”, or “a good leader is what we need to fix it all.”

But there is actually work that can be done to make the behavior changes happen. A simple model can take you step by step through the activities to manage business change: “Plan, Do, Sustain.” Each phase includes two specific stages necessary to the change process. As you move from one stage to the next, just take it step by step – gather information, establish milestones, measure progress.

Try it… you’ll like it. It doesn’t have to be rocket science to work.